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Consulting & Support

Make sure you’re getting the most value from your monitoring

We give you the resources and support to become an even better in-house performance consultant. When you need extra support, we’re here to help.

Easy setup • No credit card required
Easy-to-reach support team
We offer fast email support at When you contact us, you don’t get directed to an anonymous support center. You go directly to the team that designs and builds the tools you’re using, so you can be confident you’re getting expert support.
Support Docs
Comprehensive support documentation
We pride ourselves on our support library, which includes easy-to-follow articles and videos for everyone from beginners to experts.
We love to debug, debate and debrief
The Team

We can help you with anything from auditing your pages to configuring your monitoring. Our team includes some of the most experienced performance professionals in the industry. Benefit from our 20+ years of making mistakes – and ultimately learning how to get it right.


Make sure your monitoring setup is optimized for your current needs. Here’s how it works:

  • We look at your current testing setup and work with you to recommend which pages should be measured and how they should be tested.
  • We build scripts to hide cookie banners and other pop-ups so you're measuring what really matters.
  • We ensure your RUM is categorizing pages appropriately.
  • We provide advice and examples on how to track conversions, logged-in stats, and other custom metrics you can track in RUM.
  • We recommend which metrics you should track – including, but not limited to, Core Web Vitals.
  • We help configure your performance budgets and alerts – determining appropriate budget thresholds, and then building the custom dashboards, alerting, and automatic reports that allow you to monitor them.
  • We help create your benchmark dashboard so you can track your site alongside your competitors.
  • We show you how to prioritize the performance fixes you should focus on for maximum results.

KickStart is a fast, efficient service that won’t consume a lot of your time. The aim is to update and fine-tune your monitoring as quickly as possible.

$2,000 USD

Contact us on to request a KickStart.


After your monitoring is up and running, we’ll share our expertise and experience to help you make the most of your data. This service is available on a monthly, quarterly, or one-off basis.

For each HealthCheck:

  • We provide a summary of your current performance, including trend analysis so you know what’s getting better or worse.
  • We highlight the areas where speed is a cause for concern.
  • We recommend specific actions you can take.
  • We check and ensure that your site speed is still being measured effectively.
  • We review failing tests to understand how they can be fixed.

Each HealthCheck is delivered as a report with a follow-up call to talk through findings and follow-up actions.

$24,000 USD per year for monthly ($2,000/check)
$10,000 USD per year for quarterly ($2,500/check)

Contact us on to get HealthChecks up and running.

The Team

Andy Davies

  • Andy’s focused exclusively on web performance for over ten years, and during that time has helped many well known organizations make significant improvements to the speed of their sites.
  • He’s an engaging conference speaker who can cover both the ‘down in the weeds’ technical and higher level business aspects of web performance.
  • Andy also wrote ‘A Pocket Guide to Web Performance’, and co-authored ‘Using WebPageTest’

Tammy Everts

  • Tammy has spent more than two decades studying how people use the web, including groundbreaking studies that have involved EEG headsets, facial action coding, and Google's machine-learning system. Her focus over the past 10+ years has been the intersection of user experience, site speed, and business metrics.
  • Her book, Time Is Money: The Business Value of Web Performance (O'Reilly), is a distillation of much of this research.
  • Tammy is a sought-after speaker, having spoken at events like Chrome Dev Summit,, Smashing Conference, Beyond Tellerrand, and IRCE.
  • She is co-chair of the annual conference in Amsterdam. She also co-curates WPO Stats, a collection of web performance case studies.

Cliff Crocker

  • Cliff has been consulting with the world’s leading brands to help them build performance culture and keep their users happy and engaged for nearly 20 years.
  • As a product owner, he’s been responsible for bringing industry leading performance products to market including product categories of synthetic monitoring, RUM, load testing, content delivery networks (CDN) and more.
  • Developed and led a Performance and Reliability team at Walmartlabs where he spearheaded performance initiatives including scalability testing and front-end performance optimization
  • Released one of the first case studies on the business impact of performance where he was responsible for a correlation study of front-end performance and revenue for

Steve Souders

  • Steve pioneered much of the work in the world of web performance. He was Chief Performance Yahoo!, Google's Head Web Performance Engineer, and Chief Performance Officer at Fastly.
  • Steve's book, High Performance Web Sites, explains his best practices for performance; it was #1 in Amazon's Computer and Internet bestsellers.
  • Steve created many performance tools and services including YSlow, the HTTP Archive, Episodes, SpriteMe, ControlJS, and Browserscope.
  • He taught CS193H: High Performance Web Sites at Stanford University.
  • Steve cofounded the Velocity and conferences.
Consulting in Action
From Milliseconds to Millions
Watch how Harry Roberts helped a customer A/B test their web-fonts using SpeedCurve, leading to some impressive results.